FAQ

Not at all. Inspiration photos, Pinterest screenshots and "I have an idea but don't know how to explain it" are all welcome.

If you know exactly what you want, great. If you need help choosing colors, placement or other details, I can help with that too.

Pricing depends on the item, design, stitch count, quantity and other details of the order.

Once I know what you're looking for, I'll confirm your pricing before you commit to the order.

Usually, yes! Customer-provided items are accepted for many projects.

I'll need to make sure the item is suitable for embroidery before confirming the order. Because embroidery is done by machine directly onto the item, there is always a small amount of risk involved with customer-provided pieces. 

If you're unsure whether something will work, send me a photo.

Yes. Depending on what you're looking for, I can source many apparel, gift and accessory items for your order.

If you already own the item you'd like embroidered, you're also welcome to ask about bringing your own.

Quite a bit!

Some of the things I regularly work with include baby items, blankets, towels, sweatshirts, shirts, jackets, hats, totes, bags, pajamas, robes, wreath sashes, hobby accessories and business apparel.

If you don't see your item listed, ask. Some of my favorite projects don't fit neatly into a category.

Yes. I offer custom logo embroidery for businesses, organizations, teams and group orders.

If your logo has never been prepared for machine embroidery, it will need to be digitized first. A digitization fee will be included in your embroidery quote if needed.

Yes. I can accommodate many business, team, event, bridal party and other group orders.

Submit a custom order request with your approximate quantity and deadline, and I'll follow up with options and pricing.

Not at this time. All embroidery is completed in my Oklahoma City studio, where I can give each piece the time and attention it needs. I’m happy to work with you on embroidered pieces for an event, though. Just reach out ahead of time so we can plan for your date.

Turnaround varies depending on the size and complexity of the order and how busy my current schedule is. I typically work based on deadlines in hopes of being able to accommodate as many customers as possible. 

If you have a specific date you need your order by, include it on your order request. I'll confirm whether I can meet your deadline before you place the order.

Sometimes. Rush availability depends on my current schedule and the project, and an additional rush fee will apply. 

Please include your deadline when submitting your request.

For custom designs and orders that require a proof, I'll confirm the design details with you before stitching.

Simple personalization, such as a previously selected font and thread color, may not require a separate digital proof.

You're welcome to send inspiration photos so I can understand the look you're going for.

I may not be able to duplicate another artist's or business's design exactly, but I can often help you create something with a similar feel that's appropriate for your project.

Yes. Local pickup is available in Oklahoma City. Pickup details will be provided when your order is ready.

At this time, I only offer local pickup and shipping and do not offer local delivery.

Yes! You don't have to be local to Oklahoma City to order. Shipping is available, with shipping costs added to your order when applicable.

Once we've confirmed your order details and pricing, you'll receive an invoice by email with instructions for payment. I accept cash, card and check. I do not accept Venmo, Zelle, or CashApp. 

Your order is officially placed once we've confirmed the details and any required payment has been received.

Submitting the inquiry form by itself does not reserve a spot on my production schedule.

Contact me as soon as possible.

If production hasn't started, I may be able to make changes. Once an item has been embroidered or production has begun, changes may not be possible.